"The issue is not yet fully resolved, but more people are reporting success in logging in."īy 5:43 p.m., Purdue tweeted that it had resolved BoilerKey issues. "We are continuing to work on resolving BoilerKey authentication issues," ITaP tweeted. ITaP continued to work on the other technology issues on the West Lafayette campus. Zoom tweeted at 12:44 that "everything should be working properly now." "I just walked onto campus a few minutes ago, but I can't log onto Brightspace anyway, so I'm just sitting outside waiting for my next class," Tyler Dorman, a Purdue senior, said Monday morning. That caused problems getting into Brightspace, Purdue's new learning management system used by faculty and students, and BoilerCast Live Streaming, used for online lectures that are key to the university's socially distanced classrooms, where students rotate between going to class and monitoring lectures online. More importantly, ITaP also tweeted that campus users were reporting other technical problems, including log-in issues for systems requiring BoilerKey, the university's authentication program. Monday that people on campus were having trouble logging on to Zoom. Problems also greeted Purdue students and professors as the university opened its fall semester with a range of in-person and online courses.Īt Purdue, ITaP, which handled the university's IT needs, reported at 9 a.m. Outages Monday morning for the Zoom video conferencing app weren't the last of the technical issues as Americans woke up and start their work shifts and kids start the school year remotely.
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